Ways to pay

Welcome to the payment center

To help us present you the best information for making your payments, please select the appropriate option below.

I am a Flagship customer

Not sure if you are a Flagship customer?

All Flagship account numbers are 11 characters long. Please check your last statement to confirm.

Car Finance

I am a CarFinance customer

Not sure if you are a Car-Finance customer?

All CarFinance account numbers are 13 characters long and start with 700. Please check your last statement to confirm.


CarFinance.com and Flagship Credit are part of the same family of companies.  We are committed to providing the same level of service, payment options, and contact methods you've been accustomed to throughout the life of your loan.

Welcome to the Flagship Credit Payment Center
for Flagship Customers

By Mail:

  • Regularly Mailed Payments

    Flagship Credit Acceptance
    PO Box 975658
    Dallas, TX 75397-5658

  • Overnight Mail Payments

    Flagship Credit Acceptance
    8616 Freeport Pkwy Suite 2B
    Irving, TX 75063

  • Correspondence & BK Notification

    Flagship Credit Acceptance
    PO Box 965
    Chadds Ford, PA 19317

  • Lienholder/Titles

    Flagship Credit Acceptance
    PO Box 2070
    Coppell, TX 75019

  • Insurance Loss Payee

    Flagship Credit Acceptance
    PO Box 965
    Chadds Ford, PA 19317

Online / In Store*:

Via ACI's Payment Portal

ACI One-Time Payment

Please click on the link above to make a one-time payment with your debit card, credit card, checking account or savings account. There will be a $2.95 fee for this service.

ACI Recurring Payment

Customers can take advantage of free one time ACH payment and can enroll to create a recurring payment schedule through ACH at no charge. Please click on the link above.

Via Money Gram

Visit any MoneyGram payment center to make a fast, easy payment. MoneyGram payment centers are located in most CVS Pharmacy and Advance America locations. Reference biller code 6873 when making a payment.

Via Western Union Speedpay

Western Union Speedpay is a bill payment site that gives you the convenience and flexibility of making electronic payments, along with peace-of-mind that comes from retaining total control over your bills.

Via Western Union Quick Collect

Quick Collects are available at many supermarkets, check cashiers and convenience stores. Search for a Western Union agent near you. Reference: Client ID: 5102247285 | Sender Code: Sixthirty | State Code: TX

*Please Note: These third party vendors may charge you a fee for using their service.

Car Finance

Welcome to the Flagship Credit Payment Center
for CarFinance.com Customers

By Mail:

  • Regular Payments

    Flagship Credit Acceptance
    PO Box 660057
    Dallas, TX 75266-0057

  • Overnight Payments

    Flagship Credit Acceptance
    2975 Regent Blvd
    Lockbox #660057
    Irving, TX 75063

  • Correspondence & BK Notification

    Flagship Credit Acceptance
    PO Box 3807
    Coppell TX 75019

Online / In Store*:

Via Western Union Speedpay

Western Union Speedpay is a bill payment site that gives you the convenience and flexibility of making electronic payments, along with peace-of-mind that comes from retaining total control over your bills.

Set up recurring payments and enjoy the convenience of automatic monthly payments free of charge.

Via Money Gram

Visit any MoneyGram payment center to make a fast, easy payment. MoneyGram payment centers are located in most CVS Pharmacy and Advance America locations. Reference biller code 8007 when making a payment.

Via Western Union Quick Collect

Quick Collects are available at many supermarkets, check cashiers and convenience stores. Search for a Western Union agent near you. Sender Code: Flagship | State Code: PA

*Please Note: These third party vendors may charge you a fee for using their service.

CarFinance Customer

If your account number starts with 700 then click the link above.

Quick Access Information

Payment Center

1.800.327.8543

Past Due Payment Center
1.877.201.1333

Hours: 8am - 8pm EST Monday - Friday

Customer Service Unavailable Email Customer Service

Have questions or require assistance?

Whether you’re seeking answers to questions, looking to speak with someone directly, or just trying to sift through the auto loan process, we have resources available.

Customer Resources
Frequently Asked Questions

If you have a complaint or concern about how you have been treated, we want to hear from you:

Get in Touch

Flagship Customer

If your account number does NOT start with 700 then click the link above.

Payment Center

1.800.900.5150

Hours: 8am - 8pm EST Monday - Friday

Customer Service Unavailable Email Customer Service

Questions about application or funding process please call the number below.

1.888.978.8573


Frequently Asked Questions

Find answers to commonly asked questions at the link below.

FAQ's

Fair Lending Policy

Flagship Credit Acceptance, LLC ("Flagship") is committed to maintaining a culture of fair credit throughout the organization. In this regard, Flagship has developed a Fair Credit Program ("Program") that complies with all applicable fair credit laws and regulations ("FC Laws") and reflects industry best practices. Flagship is committed to comply with the letter and spirit of FC Laws. The goal of the Program is to carry out Flagship's commitment and be recognized internally and externally (e.g., by management, employees, customers, service providers, and the public) as dedicated to fair credit principles and demanding of compliance. The Program applies to all aspects of Flagship's operations (including reviewing, purchasing and servicing retail installment sale contracts whether for itself or others) and all services offered by Flagship, and across all of Flagship's credit operations, including marketing, underwriting, origination, processing, servicing, collection, loss mitigation, and payoff activities, and to all personnel who work for or on behalf of Flagship, whether as employees, officers, members of the Board of Directors, agents, representatives or service providers.

Should you have any questions about the details of any of Flagship's policies, please contact us at 1.800.707.0114 M-F, between 9:00 a.m. and 5:00 p.m. EST.

×

Our Lending Philosophy

A borrower is more than just a credit score. At Flagship, we focus on the story behind the customer …and look beyond the number.

Life happens. Whether low credit scores are a result of past circumstances, one-time events or just bad luck, Flagship offers multi-tiered pricing structures to finance borrowers across the credit spectrum.

At Flagship we believe a borrower’s credit past shouldn’t dictate their future.

Many borrowers need a second chance. We recognize the vast majority of persons with credit challenges are working hard to re-establish their credit rating. Each of our Credit Analysts are trained in "common sense" lending, a philosophy of reviewing all the circumstances and determining the appropriate deal structure for the specific borrower situation. Flagship maintains a very high standard regarding  Fair Lending compliance, ensuring our customers are always treated professionally and consistently.

×