Need assistance with your account? Our Customer Service Representatives are here to help.
Flagship is dedicated to providing the best customer service possible to both our Dealers and our Customers.

Customer Service:


Payment Center: 1-800-327-8543
Payment address: Flagship Credit Acceptance
PO Box 975658
Dallas, TX 75397-5658

Navigator Customers (North)
16339 Collections Center Drive
Chicago, IL 60693

Navigator Customers (South)
PO Box 198830
Atlanta, GA 30384-6339
General correspondence:

Flagship Credit Acceptance
PO Box 1419
Chadds Ford, PA 19317



Military Customers

If you are using MAC (Military Assistance Company) for your allotment you MUST make alternative payment arrangements to pay your April 2014 loan payment. Please contact (800) 327-8543 if you need assistance or select the link below to view the letter that was mailed to MAC (Fort Knox) customers.

Allotment Transition Letter
Need to make a payment?